This is the home page for LAW 5754 – Technology, Law, and Leadership for the Fall 2024 edition of the course.
The course will meet on Wednesdays from 12:40 pm to 2:40 pm. The class will meet on Zoom rather than face to face. Class meetings will not be recorded. Students are expected to be present for each meeting of the course.
- Syllabus and readings (home page)
- Important course Information: materials, mechanics, policies, and grading
- Open Educational Resources (OER) copyright and permissions information
Reading assignments and outline of classes
Class meetings are organized in a loose sequence: Introduction and context (why learn about leadership, and why learn learn leadership skills?); what are relevant leadership skills?; and what comes next? What do you do with what you’ve learned?
Each item below is identified in one of three ways, to indicate how you can access it:
- [WWW] indicates that the item is on the World Wide Web, that is, it’s free for reading and/or downloading on the open Internet. In almost every case, materials designated [WWW] below are also available as pdf documents in the TWEN site for this course.
- [YouTube] and [Video] indicates that the item is a video. Most of these are on YouTube, and most of these are approximately 1 hour long. Some are shorter.
- [Tw] indicates that the item can be found as a pdf document in the TWEN (“Course Materials” subsection) site for this course. Each reading is numbered to correspond to the appropriate class meeting and identified by the first author’s last name.
- [Spotify] indicates that the item is a podcast episode.
- [eBook at Pitt’s University Library System] is self-explanatory.
The readings and other assigned materials are front-loaded, so that the workload is heavier at the start of the semester and lighter toward the end. The purpose of the front-loading is to give students more time and space to work their research papers into final form.
The biographies of the authors, speakers, and responsible organizations are provided here. Many of the works assigned below are related to larger works.
Recommended but not required: For continuing looks at the economic and technological challenges facing the legal profession today, I strongly encourage students to take a look at articles on these websites:
- Bill Henderson, Legal Evolution. Professor Henderson concluded his effort at that site in early 2023.
- Mark Cohen (lawyer and consultant at Legal Mosaic), at Forbes.com.
- The Observatory, a comprehensive inventory of innovation and technology developments in contemporary law practice.
- Jordan Furlong, a Canada-based North America legal industry consultant.
And, for podcasting fans, these podcasts:
Law-themed:
Not law-themed:

Class 1: Wednesday, August 21, 2024
Our first meeting will review big themes and expectations for the seminar. And we’ll talk about individual students: their backgrounds, ambitions, and questions.
[A] An introduction to leadership for lawyers and law students:
- [WWW] Michael J. Madison, Leading New Lawyers [21 pp.] and Building Legal Leaders [2 pp.]
And
[B] Context: the changing character of law practice, the legal profession, and the legal industry:
- [Tw] Robert Gordon, The American Legal Profession, 1870–2000 (2008) [53 pp.]
- [WWW] Jordan Furlong, A changed and changing profession [8 pp.]
- [WWW] Michael Madison, The Fire Swamp, a series of six blog essays [32 pp.]
- [WWW] Dan Currell, My new Volvo is a Mazda [11 pp.]
[C] Context: Law is a human creation. As with all human creations – as with technology, for example – understanding is key. Law isn’t natural; law isn’t neutral. That means understanding where [law] [technology] comes from; how and why [law] [technology] is shaped, received, reused, and changed; and how [law] [technology] shapes [humans] [biophysical and cultural ecologies and environments]. Read one of the following two accounts of knowledge and culture in the so-called “field”:
- [WWW] Fred Turner, Burning Man at Google: a cultural infrastructure for new media production [23 pp.]
- [Tw] Langdon Winner, Do Artifacts Have Politics? (1980) [15 pp.] [WWW: also available here]

Class 2: Wednesday, August 28, 2024
We will dig into the changing power and importance of law, lawyers, the legal profession, and the legal industry. We’ll talk about values and ethics, we’ll talk about economics, and we’ll talk about technology. For multiple reasons, having to do both with context (what do law graduates do, and what are they expected to do and why) and having to do with individual ambitions and conditions for success (how can law graduates built successful careers for themselves), we’ll talk about why leadership is important now.
- [Tw] Leadership and Commitment [4 pp.]
- [WWW] Susan Sturm, Law Schools, Leadership, and Change [5 pp.]
- [WWW] David Weisbach: Democracy Needs to be Defended, and Lawyers Are Key to Defending It [4 pp.]
- [WWW] David F. Levi et al., Reclaiming the Role of Lawyers as Community Connectors [7 pp.]
- [YouTube] Anthony Thompson, Dangerous Leaders: How and Why Lawyers Must Be Taught to Lead
- [Tw] The Center on Ethics and the Legal Profession at Georgetown Law, 2024 Report on the State of the Legal Market [30 pp.]
- [WWW] American Bar Association Center for Innovation, Innovation Trends Report 2022 [47 pp.]
- [Optional] [WWW] Ashurst, Vox PopulAI: Lessons from a global law firm’s exploration of generative AI [20 pp.]
- [Optional] [WWW] All in on AI: Explore Microsoft’s journey to redefining legal support with AI [8 pp.]

Class 3: Wednesday, September 4, 2024
The first two meetings set the stage. Now, we’ll start to get into details. What should leaders know, and what should they do?
- [WWW] Beth Noveck, 7 skills you need if you want to solve public problems [5 pp.]
- [WWW] Michael Madison, The Shapes and Letters of the Modern Lawyer [13 pp.]
- [WWW] Interview with Bjarne P. Tellmann, The “T-shaped” General Counsel [14 pp.]
- [WWW] Caitlin “Cat” Moon, Delta Model Lawyer: Lawyer Competencies for the Computational Age [8 pp.]
- [WWW] Sylvia Moses, How to Build X-Shaped Project Management Skills [18 pp.]
- [Tw] Barbara Kellerman, What Every Leader Needs to Know About Followers [9 pp.]
- [WWW] Building a Better Bar: Capturing Minimum Competence, a report from IAALS, the Institute for the Advancement of the American Legal System (summary) (2020) [Optional: Read the full 108 pp. version here]
- [YouTube] Gerd Gigerenzer, How to Make Good Decisions [20 minutes]
Friday, September 13, 2024: The short summary of the research paper topic is due.

Class 4, Wednesday, September 11, 2024
In a phrase, be curious. Why and how are imagination, creativity, and vision crucial to leaders and leadership? If those are skills to be learned and cultivated rather than attributes that are in-born or innate, where and how do they develop?
- [WWW] Larry Robertson, Want to Innovate More Powerfully? Learn This Lesson From Surfing Birds [6 pp.]
- [Video] Dewitt Jones, Celebrate What’s Right with the World
- [YouTube] Ed Catmull, Pixar, Creativity, Inc.
- [YouTube] David Epstein, Range OR [YouTube] David Epstein, Range
- [Tw] Gary Pisano, The Hard Truth About Innovative Cultures (2019) [14 pp.]
- [Spotify ] Jim Collins, Curiosity, Generosity, and the Hedgehog
- [WWW] Bill Henderson, Rule Makers versus Risk Takers [13 pp.]

Class 5, Wednesday, September 18, 2024
New professionals often are advised to “network” – a verb, rather than a noun – in order to build careers. That’s terrible advice. Don’t “network.” It doesn’t work, and the people on the receiving end of your “networking” often feel exploited. Used. Leadership requires building relationships, and building relationships requires developing and using emotional intelligence; identifying and working toward satisfaction, goals, and success, however you define those; and navigating inevitable setbacks and failures. In contemporary jargon, that’s “EQ.”
- [WWW] Daniel Goleman and Richard E. Boyatzis, Emotional Intelligence Has 12 Elements. Which Do You Need to Work On? [5 pp.]
- [YouTube] Keith Ferrazzi, Why Relationships are Crucial to Success
- [YouTube] Roy Kent and Jamie Tartt in Ted Lasso [Almost all of Ted lasso is in large part a master class in leadership and EQ.]
- [YouTube] Carol Dweck, Stanford University, The Growth Mindset
- [WWW] Larry Robertson, A Growth Mindset is Powerful, but Only if You Know How to Use it [5 pp.]
- [WWW] Ilsa Govan, 10 Qualities of Culturally Competent Leaders

Class 6, Wednesday, September 25, 2024
As the poet once wrote, “No man is an island.” Leadership is all about you, but it’s also all about other people. Leading means groups and organizations. Rallying and motivating people to work together. Figuring out what they want (and what the world wants), and helping them deal with getting that – and losing that. That leads to some critical skills: communication and storytelling.
[A] On organizational dynamics:
- [WWW] David Maister and Patrick J. McKenna, Managing the Multidimensional Organization [8 pp.]
- [WWW] Angela Karrasch, Alison Levine, and Thomas Kolditz, Leadership When It Matters Most Lessons on Influence from In Extremis Contexts [13 pp.]
- [YouTube] Thomas Kolditz, Leading by Trust in Times of Crisis
- [Tw] Jack Zenger and Joseph Folkman, Ten Fatal Flaws That Derail Leaders [2 pp.]
- [Tw] Roderick M. Kramer, The Great Intimidators [10 pp.]
- [WWW] J. Scott Armstrong, Social Irresponsibility in Management [28 pp.] (summarized here)
[B] On storytelling:
- [WWW] Shannon Cleverley-Thompson, Teaching Storytelling as a Leadership Practice [9 pp.]
- [WWW] Stephen Denning, Telling Tales [9 pp.]
- [WWW] Storytelling Advice from the Creators of South Park [4 pp.]
- [WWW] 22 Rules of Storytelling by a Pixar Storyboard Artist [2 pp.]

Class 7, Wednesday, October 2, 2024
We’ll talk more, and in different ways, about leadership as collaborating, team-building, and paying it forward.
- [Tw] Michele DeStefano, The Secret Sauce to Teaching Collaboration and Leadership to Lawyers: The 3-4-5 Method of Innovation [26 pp.]
- [WWW] Lisa Leong interviews Dianne McGrath, What Martians Can Teach Us About Work [a podcast]
- [Tw] Rosalind Chow, Don’t Just Mentor Women and People of Color. Sponsor Them [8 pp.]
Friday, October 11, 2024: The outline of the research paper is due.

Class 8, Wednesday, October 9, 2024
Getting everyone on the same page is difficult enough. Keeping them there may be even more difficult. How should leaders handle conflict, at small scales and large ones?
- [YouTube] Joseph Grenny, Mastering the Art of Crucial Conversations
- [WWW] Rebecca Knight, How to Handle Difficult Conversations at Work [8 pp.]
- [Optional] [eBook at Pitt’s University Library System] Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory, Crucial Conversations: Tools for Talking When the Stakes are High [300 pp.]

Class 9, Wednesday, October 16, 2024
Maybe leadership means “keeping the good times going.” Often, however, leadership means change. Identifying the need for change, understanding the character of new directions, strategies, or goals, overcoming resistance to change, initiating and guiding change, and knowing when you’ve arrived at your changed destination. We could spend a full semester or more on theories and practices of change management. Pilot projects to test ideas! Small wins as proofs of concept! Building and managing positive feedback loops and shutting off negative ones! But we’ll introduce change management themes in single session.
- [WWW] Richard Tanner Pascale and Jerry Sternin, Your Company’s Secret Change Agents [13 pp.]
- [WWW] Richard Pascale, Positive Deviance and Unlikely Innovators [a podcast]
- [WWW] John Kotter, The 8 Steps for Leading Change [12 pp.]
- [WWW] Dean Karlan, Survival of the Deviant [5 pp.]
- [WWW] Maura MacPhee, Strategies and Tools for Managing Change [9 pp.]

Class 10, Wednesday, October 23, 2024
As we approach the end of the semester, we begin to connect key leadership competencies with contemporary problems and possible solutions in the design of legal institutions.
- [WWW] Lisa Webley et al., The Profession(s)’ Engagements with LawTech: Narratives and Archetypes of Future Law [21 pp.]
- [Tw] Duc Trang, The Role of Technology in the Legal Profession [6 pp.] and The Human Side of Lawyering [6 pp.]
- [YouTube] Richard and Daniel Susskind, The Future of the Professions
- [WWW] D. Daryl Wyckoff and David H. Maister, The Laws of Service Businesses [4 pp.]
- [Tw] Carolyn Lamm and Hugh Verrier, Large law firms: A business model, a service ethic [7 pp.]
- [YouTube] Zach Abramowitz and Bridget McCormack, the AAAI Podcast [additional episodes of the AAAi podcast can be found here]
- [Optional] Cato Institute, Q&A: Bridget McCormack on the Law’s New Era

Class 11, Wednesday, October 30, 2024
Keep going. Where are the problems, and where are the solutions? How can learning and mastering leadership skills help in both settings?
- [Tw] Gillian Hadfield, Innovating to Improve Access: Changing the Way Courts Regulate Legal Markets [13 pp.]
- [WWW] Innovation Working Group of the Task Force on Justice, Innovating Justice: Needed and Possible [25 pp.]
- [WWW] William D. Henderson, Solving the Legal Profession’s Diversity Problem [13 pp.]
- [WWW] Michael J. Madison, An Invitation Regarding Law and Legal Education, and Imagining the Future [24 pp.]
Monday, November 11, 2024: The first draft of the research paper is due.

Class 12, Wednesday, November 6, 2024
Zoom out from law to society and culture more broadly. “Legal” leadership is only the tip of a very large iceberg, and law graduates may well use their leadership skills in additional chilly settings. Those settings run the gamut from “will technology save us?” to “will technology kill us all?,” plus, of course, lots of settings that don’t (seem to) have much to do with technology at all.
Read or watch at least 5 of the following:
- [YouTube] James Gleick, The Information
- [YouTube] Frank Pasquale, The Black Box Society
- [WWW] James Grimmelmann, The Platform is the Message [17 pp.]
- [WWW] Ezra Klein interviews Michael Sacasas, This Conversation Changed the Way I Interact With Technology [a podcast] [transcript here]
- [YouTube] Safiya Umoja Noble, Algorithms of Oppression: How Search Engines Reinforce Racism
- [YouTube] Shoshana Zuboff, The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
- [YouTube] Siva Vaidhyanathan, Antisocial Media: How Facebook Disconnects Us and Undermines Democracy
- [YouTube] M. Todd Henderson, The Trust Revolution: How the Digitization of Trust Will Revolutionize Business and Government
- [WWW] Is technology re-engineering humanity?, interview with Brett Frischmann [8 pp.]

Class 13, Wednesday, November 13, 2024 (last class)
We will do our collective best to pull leadership together in a simple, useful, and usable package, the way that clever public intellectuals and management consultants do. There is the big picture (what is leadership today?), and there is the focused picture (what does that mean for you, right now?). Assess yourself: where are you on the path to leadership, and how are you faring?
- [YouTube] Dave Logan, University of Southern California, Tribal Leadership
- [YouTube] Interview with Phil Jackson on Eleven Rings: The Soul of Success
- [Spotify] Brené Brown with Abby Wambach on the New Rules of Leadership [Here is Abby Wambach’s book: Wolfpack: How to Come Together, Unleash Our Power, and Change the Game (2019)]
- [WWW] Larry Robertson, Think You’re a Good Leader? [6 pp.]
- [WWW] Larry Robertson, Success Isn’t a Formula [6 pp.]
- [WWW] Jordan Furlong, How Generative AI Will Change What Lawyers Do [8 pp.]
